At AZ Services, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, submit an enquiry, request a consultation, make a booking, or use our services.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
Personal Information
When you contact us, submit a form, request a service, or make an appointment, we may collect:
- Name
- Phone number
- WhatsApp number
- Email address
- Address or location information
- Service or consultation requirements
- Appointment details
- Information you voluntarily provide in enquiry or consultation forms
Payment Information
If you make a payment through our website or an authorized payment provider, payment information may be processed by the relevant payment service provider.
AZ Services generally does not need to store your complete card, banking, or other sensitive payment credentials on its own systems.
Technical Information
When you access our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General website usage information
2. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests.
- Schedule and manage appointments.
- Provide requested services.
- Communicate with you about your booking or enquiry.
- Process payments where applicable.
- Provide customer support.
- Improve our website, services, and user experience.
- Maintain website security and prevent misuse.
- Maintain business and service records.
- Comply with applicable legal and regulatory requirements.
- Send service-related communications.
Where permitted by applicable law and where appropriate consent has been obtained, we may also use your contact information to send promotional or marketing communications.
3. Nadi Astrology Information
If you use our Nadi Astrology services, you may voluntarily provide information for the purpose of consultation or reading.
Such information will be used to provide and manage the requested service and to communicate with you regarding your consultation.
We recommend that you do not submit information that is not necessary for the requested service.
Nadi Astrology services are spiritual and predictive services and should not be considered a substitute for professional medical, legal, financial, or other professional advice.
4. Health-Related Information
If you voluntarily provide information in connection with Varma Therapy, Siddha Mudra, Aromatherapy, or another service, we may use that information only to the extent reasonably necessary to provide or coordinate the requested service.
Please avoid submitting unnecessary sensitive information through general website enquiry forms.
Where professional medical assessment or treatment is required, you should consult an appropriately qualified healthcare professional.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, and remember certain preferences.
Cookies may also be used by third-party services integrated with our website, such as analytics, advertising, payment, or embedded content providers.
You can control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Analytics and Website Services
We may use third-party analytics and website technologies to understand how visitors use our website and to improve performance.
These services may collect information such as device details, browser information, approximate location, pages visited, and interaction data in accordance with their own privacy policies.
7. Advertising and Marketing
Where applicable, AZ Services may use online advertising and marketing platforms to promote its services.
These platforms may use cookies, pixels, or similar technologies to measure advertising performance or display relevant advertisements.
We will use such technologies in accordance with applicable laws and the settings and consent mechanisms provided by the relevant platforms.
8. WhatsApp and Other Communication Services
If you choose to contact AZ Services through WhatsApp, telephone, email, or another communication platform, the information you provide may be processed through that platform.
The respective third-party provider’s privacy policy and terms may also apply.
You should avoid sending highly sensitive information through ordinary messaging channels unless specifically requested and appropriate.
9. How We Share Information
We do not sell or rent your personal information as a general business practice.
We may share information where reasonably necessary with:
- Service providers who help us operate our website or business.
- Payment processors and financial service providers.
- Hosting, security, analytics, communication, or technology providers.
- Professional service providers where necessary.
- Government authorities or law-enforcement agencies where legally required.
- Other parties where you have provided appropriate consent.
Third-party service providers may process information according to their own privacy policies and contractual obligations.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
You should therefore avoid sending confidential information through unsecured communication channels unless necessary.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
The retention period may vary depending on the nature of the information and the service involved.
12. Your Privacy Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, which may include:
- Requesting access to information we hold about you.
- Requesting correction of inaccurate information.
- Requesting deletion of information where legally applicable.
- Withdrawing consent where processing is based on consent.
- Requesting information about how your personal information is used.
- Opting out of certain marketing communications.
Some requests may be subject to legal, contractual, or operational limitations.
13. Marketing Communications
If you receive promotional communications from us, you may request to stop receiving them.
You can contact us using the details provided below or use the unsubscribe mechanism included in applicable marketing communications.
Service-related communications, such as appointment confirmations, booking updates, payment notifications, or important service information, may still be sent when necessary.
14. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
16. International Data Transfers
Some service providers used by our website or business may process information outside India.
Where applicable, information may therefore be transferred or processed in other countries in accordance with applicable laws and the relevant provider’s privacy practices.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
The updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us through the contact details provided on our website.
AZ Services
Location: Tamil Nadu, India
Important: This is a general privacy-policy template. Before publishing, replace the business/contact details and confirm the actual third-party services used by the website, such as Google Analytics, Google Ads, Meta Pixel, WhatsApp, payment gateways, hosting providers, contact-form systems, and cookie tools. The final policy should accurately reflect the site’s actual data collection and processing practices and should be reviewed for compliance with applicable Indian privacy and data-protection requirements.